Cookie Policy

Last updated: September 2026

At FRG Store, we and our service providers use cookies and similar technologies, including tags, pixels, scripts, and related technologies (collectively, “Cookies”), to enhance your experience on FRG.com.eg (the “Site”), support the functionality of our services, understand how customers use our Site, and provide relevant online advertising.

This Cookie Policy explains how we use these technologies and how you can manage your cookie preferences.

1. How We Use Cookies

We use Cookies for several purposes, including:

Shopping Cart & Preferences

Cookies help us remember items in your shopping cart, support essential shopping functions, and retain certain preferences.

Some Cookies are strictly necessary for the Site to operate properly, while others help us provide a more personalized shopping experience.

Site Analytics

Analytics Cookies help us understand Site traffic, customer interactions, and website performance.

The information collected may include:

  • Device and browser information
  • Pages visited
  • Time spent on the Site
  • Interactions with pages, products, and features
  • General website usage information

We use this information to improve our services, optimize the Site, and better understand how customers interact with FRG Store.

Online Advertising

Advertising Cookies may be used by us and our advertising partners to provide advertisements that are more relevant to your browsing activity and interests.

These technologies may also help us measure campaign performance, understand customer interactions with advertisements, and improve our marketing activities.

2. Consent and Cookie Management

Obtaining Consent

Where required by applicable law, we request your consent before using non-essential Cookies.

When a cookie consent banner or preference tool is available on the Site, you may use it to accept, reject, or customize your preferences for optional Cookies, including analytics and advertising Cookies.

Strictly necessary Cookies are required to support essential Site functions and may be treated separately from optional Cookies.

Managing Your Preferences

Where available, you can update your cookie preferences or withdraw your consent through the Site’s cookie preference tool.

You may also manage, block, or delete Cookies through your browser settings.

Please note that blocking or disabling certain Cookies, particularly strictly necessary Cookies, may affect the operation of features such as:

  • Shopping cart functionality
  • Account access
  • Checkout
  • Saved preferences
  • Other essential Site functions

Browser settings may not control every type of tracking technology used on the Site.

3. Third-Party Cookies

Our Site may use Cookies and similar technologies provided by third parties, including Shopify, analytics providers, advertising platforms, payment-related services, and other service providers that support the operation of our online store.

Depending on the service, your preferences, and applicable law, these technologies may collect information about your activity on our Site and, in some cases, across other websites or services.

We recommend reviewing the privacy and cookie policies of the relevant third-party providers for more information about their practices and available privacy controls.

Further Information

For more information about how we collect, use, process, and share personal information, including information collected through Cookies, please review our Privacy Policy.

Our Privacy Policy also explains the rights that may apply to your personal information.

4. Compliance and Security

Data Protection

Our use of Cookies and any associated processing of personal information are subject to applicable privacy and data protection requirements.

Additional information about how FRG Store collects, uses, stores, and shares personal information is available in our Privacy Policy.

Site Security

Certain Cookies and similar technologies may support:

  • Account authentication
  • Fraud prevention
  • Security monitoring
  • Session management
  • Protection of the Site and its users

However, no security measure, system, or method of transmitting information over the internet can guarantee complete security.

You should never share your password, payment credentials, or other sensitive account information with unauthorized persons.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technologies, business practices, services, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

Where required by applicable law, we may provide additional notice or request renewed consent before applying certain changes.

Continuing to browse the Site does not, by itself, constitute consent to non-essential Cookies where consent is required by applicable law.

Contact Us

If you have any questions about this Cookie Policy or need assistance managing your cookie preferences, please contact us at:

support@frg-eg.com