FRG

Orders are typically delivered within 3 to 5 business days. Delivery time may vary depending on the product and your delivery area. Orders placed outside business hours, on weekends, or during public holidays are processed on the next working day.

Available payment options include Cash on Delivery, Visa, Mastercard, Apple Pay, valU, Souhoola, Klivvr, and Seven. Installment eligibility and terms are subject to each provider’s approval and conditions.

Please contact our support team as soon as possible with your order number. We’ll check the current order status and confirm whether it can still be edited or cancelled.

Full-price and sale items can be returned within 14 days of the shipping date shown on your invoice, provided they are unused, in their original condition, and returned in the original box with all attachments. Once the return is accepted, please allow up to 14 business days for the refund process to be completed.

Use the Size Guide on the product page to check Men’s, Women’s, or Kids’ footwear and apparel sizing before placing your order.

Email support@frg-eg.com or use the Contact Us page. WhatsApp support is available for Skechers on 01034430958 and ANTA on 01034430959.